United Concordia Clients' Corner

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Benefit Summaries

Toll-free Customer
Service Number:
1-800-332-0366

United Concordia is pleased to serve the dental insurance needs of City of El Paso employees and their families. City of El Paso and United Concordia are partnering because we care about your and your family's oral health. Oral health problems often tax the immune system, which can expose you to greater risk of illness and infection. To help maintain a healthier smile and a healthier you, we encourage you to follow the advice of your dentist and the American Dental Association. Your dental plan emphasizes preventive care to help avoid costly procedures commonly caused by delayed treatment.

About my plan options - You can choose from either of two dental plans: Concordia Flex 1 - Without Orthodontics, or Concordia Flex 2 - With Children and Adult Orthodontics. Both Concordia Flex plans are fee-for-service (FFS) plans that provide you with access to more than 126,000 practicing locations through our Advantage Plus network. If your dentist does not participate, you may still use your dentist, but your out-of-pocket expenses may be higher. Choosing one of our participating providers helps lower out-of-pocket costs and eliminates the need to fill out claim forms.

Smile for Health^® enhances your Dental Benefits!
The Smile for Health^Ž Maternity Dental Benefit provides pregnant women an additional dental cleaning during pregnancy. This extra cleaning can help prevent periodontal (gum) disease, which has been linked to premature and low-birthweight babies, as well as help control pregnancy gingivitis. Click here for more information.

The Smile for Health^Ž Enhanced Dental Benefit further extends your current coverage by providing additional diagnostic, preventive and periodontal services and by increasing the amount your plan will pay toward these services. The services offered help treat periodontal disease, which has been linked to diabetes, heart disease, stroke and respiratory disease. Click here for more information.

How do I find a dentist? - If you would like to locate a participating dentist or check on the participation status of your current dentist, simply click on the button below:

What if I have a question? - If you have a question about your dental benefits, email Customer Service or call our toll-free Customer Service number at 1-800-332-0366.

After you are enrolled, visit My Dental Benefits for online access to your benefits detail, claim history, claim status, eligibility information and more!