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  United Concordia Client Corner  
State of North Carolina
 
  
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Benefit Summary

Additional Information
Frequently Asked Questions
Toll-free Customer
Service Number

1-800-291-8039
 
Claim Address:
United Concordia
Dental Claims
PO Box 69421
Harrisburg PA 17106-9421
 
Smile for Health Dental Health Center for State of North Carolina
 

Important Note: Your eligibility status when accessing My Dental Benefits may reflect your enrollment effective date as August 1, 2008. This is solely a system change, and our internal records will reflect your actual enrollment period. If you would like to verify your coverage prior to August 1, contact customer service at 1-800-291-8039.

State of North Carolina and United Concordia are partnering because we care about your oral health. Oral health problems often tax the immune system, which can expose you to greater risk of illness and infection. To help maintain a healthier smile and a healthier you, we encourage you to follow the advice of your dentist and the American Dental Association. Your dental plan emphasizes preventive care to help avoid problems commonly caused by delayed treatment.

PRE-TAX DENTAL PLANS - HIGH AND LOW OPTIONS
NCFlex offers two dental plan options from United Concordia including:

  • High Option
  • Low Option
Payments for both plans are deducted on a pre-tax basis, which means either option offers you tax savings not available on after-tax plans. Both the High and Low Options are traditional plans that allow you to visit any dentist. Each plan pays a percentage of the plan allowance for covered services.

United Concordia provides customer service options online or by phone. Your ID card will include United Concordia's toll-free customer service number, which allows you to access the automated interactive response (IVR) system, 24/7, or talk to a representative Monday through Friday from 8 a.m. to 8 p.m. ET.

As of January 1, 2008, you can also register online to use My Dental Benefits after you receive your ID card. My Dental Benefits offers secure access to dental benefits information, including eligibility, claim status, payment detail, dental health information and more.

For more information about the NCFlex pre-tax dental plan options, visit www.ncflex.org or call 1-800-291-8039 to speak with a United Concordia customer service representative.