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Contact Information

Key Contacts

This section includes the most frequently used mailing addresses and selected telephone numbers at United Concordia Companies, Inc.

Selected Addresses
  General Delivery
United Concordia Companies, Inc.
4401 Deer Path Road
Harrisburg, PA 17110

Change in Provider Information:
United Concordia Companies, Inc.
Dental Provider File
P.O. Box 69415
Harrisburg, PA 17106-9415

Refund checks:
United Concordia Companies, Inc.
Cashier
P.O. Box 69402
Harrisburg, PA 17106-9402

Dental Electronic Services:
United Concordia Companies, Inc.
Dental Electronic Services
P.O. Box 69408
Harrisburg, PA 17106-9408

 
 
Mailing Addresses for Claims Submission
  Dental claims:
United Concordia Companies, Inc.
P.O. Box 69421
Harrisburg, PA 17106-9421
 
 
Mailing Addresses for Inquiries
  Routine dental inquiries:
United Concordia Companies, Inc.
Dental Customer Service
P.O. Box 69420
Harrisburg, PA 17106-9420

Advisor Review Dental Inquiries:
United Concordia Companies, Inc.
Dental Advisor Unit
P.O. Box 69420
Harrisburg, PA 17106-9420

 
 
Selected Telephone Numbers
 

Dental Customer Service:
(800) 332-0366

Please note, this is our general customer service line for all products and services. For faster service, use the toll-free number shown on the back of your ID card.

Auto Unit
(800) 937-6432

National DHMO
(800) 633-5410

Hours of Operation:
Monday - Friday Saturday - Sunday *
ET 3 AM to 8 PM 3 AM to 5 PM
CT 2 AM to 7 PM 2 AM to 4 PM
MT 1 AM to 6 PM 1 AM to 3 PM
PT 12 AM to 5 PM 12 AM to 2 PM

* except during system maintenance

Dental Electronic Services:
(800) 633-5430
FAX No. (717) 260-7131

Dental Advisor Unit: (800) 772-1133

Provider Information Updates:
FAX No. (717) 260-7037

 
Sales Offices
 
We are eager to tell you about our dental insurance company and all the services and products we offer members and providers. United Concordia offers sales offices throughout the US. Our sales staff is available to assist you with your dental insurance needs.